|
To ensure maximum business continuity, brand credibility and optimum customer service, organizations need 99.999 percent reliability from their phone systems. The availability of any phone system, whether a TDM PBX or an IP PBX, is rooted in the reliability of its underlying hardware and software architecture. Here are five core questions to ask when considering whether reliability has been designed into your business phone system — or bolted on as an expensive afterthought.
Read the article.
|
|
Companies are turning to more robust evaluation methods to ensure the successful delivery of new IP unified communications (UC) capabilities, particularly when it comes to understanding costs. Legacy TDM solutions have come under increased scrutiny as their maintenance costs increase, and as they increasingly fail to deliver the productivity benefits of modern IP-based UC solutions. With recent economic uncertainty forcing a greater focus on cost, Total Cost of Ownership (TCO) has become an important metric for assessing and tracking the risks, costs and benefits of UC solutions under evaluation.
Read the article.
|
Events
 Want access to the latest information and expertise about Lotus and WebSphere Portal Software? Then you need to be at Lotusphere 2009. Whether it’s presentations on the latest innovations or how-to training and interactive networking discussions, Lotusphere 2009 is all about getting the latest word on strategy and products that you can't get anywhere else.
Join ShoreTel January 18 to 22, 2009 in Orlando, FL.
 Get the reliable information, resources and perspective you need to fulfill the promise of the new framework for enterprise communications and meet the challenges of a leaner organization.
Join ShoreTel March 30 to April 2 in Orlando at VoiceCon.
ShoreTel Live: Weekly Interactive Demo
Want to see why the industry is raving about ShoreTel? From the convenience of your office, attend this live, weekly Web presentation led by a ShoreTel system engineer every Friday at 1pm Eastern/10am Pacific. During this 90-minute demonstration, you will receive an introduction to ShoreTel, an overview of ShoreTel's distributed architecture, and a guided tour of ShoreTel products.
Register now.
|
When Illinois’ Elgin Community College needed to replace its outdated phone system, it ranked its priorities, including reliability, simplicity, and a robust feature set, and selected ShoreTel® Pure IP Unified Communications (UC) solution. Learn how the college benefited from ShoreTel, including improved reliability and cost savings.
Read the case study.
|
|
| CUSTOMER QUOTABLES |
|
“The reliability of the ShoreTel UC system was especially attractive. We like the distributed architecture specifically and the N+1 idea.”
—Michael Chahino,
Elgin Community College
|
|
|
