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Welcome,
IP Telephony Goes Wide: Optimizing WAN Performance for Voice
 Packetized voice over the wide-area network isn't that much more complex than a standalone implementation, if you follow some basic guidelines. Learn some practical steps you can take to optimize your WAN for voice.
Read the article.
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SIP Gives Organizations Like Yours Plenty of IP Telephony Choices
SIP, or Session Initiation Protocol, is now being used to deliver services that benefit organizations via SIP trunking and SIP desktop support. Many carriers in North America and Europe are now rolling out SIP trunking so you can connect your locations using SIP instead of using T1 or E1 trunks. Learn why SIP is finally here — and read about ShoreTel’s support for SIP.
Read the article.
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Superior Court of California, County of Monterey, Makes the Switch to VoIP with ShoreTel
After a highly competitive RFP, the Superior Court of California, County of Monterey chose ShoreTel for its scalability, manageability and ease of implementation in call centers through workgroup capabilities, cost for performance, and ease of implementation and management. Learn how the ShoreTel system returned the Court’s investment within the first year of implementation. Read the case study.
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Events
VoiceCon Tour 2007: Reality Check on Unified Communications
Get the real information about Unified Communications when VoiceCon Tour comes to Chicago on November 15. Find out what Unified Communications can mean for your network, organization, and career. Join us to learn how to migrate your network and organization to next-generation enterprise communications. Learn more about VoiceCon Tour.
VoiceCon Spring 2008: The Forum for Business IP Telephony
A new era has begun in enterprise voice networking, and converged voice/data networks are taking center stage. VoiceCon 2008 is designed to help you make the best decisions possible about IP Telephony platforms and converged networks. Join us to learn why, when and how to invest in this new technology from March 17 to 20, 2008 in Orlando, FL. Learn more about VoiceCon Spring.
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| CUSTOMER QUOTABLES |
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“The actual maintenance costs, without adding in employee and staff time, totaled over $200,000 a year with the previous system. With ShoreTel, maintenance costs have been reduced to less than one-eighth of that.”
— Christine Ace, Superior Court of CA, County of Monterey
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| About ShoreTel News |
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